Discovery

Understand problems of the stakeholders and prioritize them to narrow the team’s focus.

WhThe discovery phase is the first part in the double diamond process model. This is when you will research and define the scope of the project. You will focus on solving the problems that will provide the most benefit to the product users. Discovery phase includes, but is not limited to the following steps.

Steps

Generate an interview script

Prepare questions for user interviews. Learn more about popcorn scripting.

Interviews users

Perform individual interviews with real users to determine their actual problems. Learn more about user interviews.

Synthesize the results of the interviews

After completing user interviews, synthesize the results so you can get important insights from users and track trends in data. Learn more about user synthesis.

Discovery

Steps

Related

Popcorn Scripting

User Interviews

Synthesis