Storyboarding

Helps you visually identify opportunities and challenges in your user experience.

Storyboarding is a visual walkthrough of the experience of the user from start until completion of a specific task. It ensures the features are relevant to the users, and they can accomplish what they want from the solution.

Steps

Deconstruct the story into building blocks

Each story has a person involved in the story (character); a place where and event takes place (setting); a specific goal the person wants to accomplish (plot); and challenges around which the story is based (conflict).

List the sequence of events

On a whiteboard, write each step a user would take from the first touchpoint with the application to the completion of a specific task. Arrange the list in a logical order.

Transform each event into a sequence of drawing

Each illustration represents a shot and follows the storyline.

Analyze the workflow

Identify any holes or problem areas that would prevent the users from accomplishing what they want.